Published by Deborah Woehr on 09 Apr 2008 at 06:50 pm
Now, That’s Customer Service!
On Monday, I received a nice surprise when I found an email from Freeway’s technical support, which addressed the comments that I had written in this weekend’s post about my results with the software. With their permission, I am posting the solutions they gave me for the problems I faced.
We were alerted to your blog post by Google Alerts, so we wanted to discuss some of your comments.
It’s not directly possible to wrap text around curved graphics, however it is possible to wrap around the graphic item. You can do this by drawing an HTML item and entering the text you wish to use.
With this HTML item filled, place the text insertion cursor where you wish the graphic to be placed and use Insert>Graphic Item. Import the image file that you wish to use and with the Inspector palette, set Align to Left or Right.
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For your uploaded site, Freeway uses relative paths to all the resources, so if you have a Site Folder set that contains no other files, you should be able to simply upload the entire contents of the Site Folder and all will display correctly.
If you created from the Blank template or another template, you should have a folder called Site Folder alongside your Freeway file. If you created from custom, you will have been asked to specify one when publishing.
If you selected the same folder your Freeway file is in, I recommend creating a new folder and changing the Site Folder setting so that only Freeway will write your site files into this folder.
If you are using another FTP program such as Cyberduck or Fetch, you will be able to upload the entire contents of the Site Folder as mentioned. Otherwise you can use Freeway’s own built in FTP software to upload to your server, available from the File menu.




























